Terms and Conditions
Our Sales Department is open from:
9:00am - 5:00pm (EST) Monday - Friday
Closed - Saturday
Closed - Sunday
Customer Service & Sales are open from:
9:00am - 5:00pm (EST) Monday - Friday.
How to Order:
You may place an order by Telephone 386-788-8830 or on the web @ www.fsjjeepparts.com. If you have questions about oversize or heavy items, or any other form of non-standard shipping, please contact us at 386-788-8830. For your protection - do not mail cash.
How We Ship:
Most orders ship by UPS or Fedex. Please review the Shipping & Handling Chart for shipping costs. Due to UPS/Fedex regulations, oversize & overweight packages may be subject to additional shipping surcharges. Small items may ship via US Postal Service. Some oversized items ship by Truck Freight. If you want to receive merchandise faster, several optional Express methods of shipment are available at an additional cost. We ship orders from multiple locations in the US to give you better and faster service.
Methods of Payment:
Payment can be made by Discover, MasterCard, Visa or Money Order. No Personal Checks or COD payments. Shipments outside the US must be paid in U.S. Dollars and cannot be shipped COD (Credit Cards are the easiest method of payment for International Orders). All Store Credits expire 12 months from date of issue.
Orders shipped to a Florida address will be charged Sales Tax.
The customer will be notified if any item(s) are backordered via by phone or E-mail. Customers have the choice to cancel the item(s) or have the backorder shipped when it becomes available. You will be notified if an order cannot ship in a timely manner.
For processing of returns, please call ahead for a Return Authorization Number. Place your name and order number on the package for efficient identification, and insure all returns for your protection. Please note that we do not pay the shipping charges involved in returning goods. For more detail please view our return policy.
Claims for freight damage must be placed with freight carriers. If your damaged shipment was delivered by Truck Freight, please contact the freight carrier at the phone number on the carrier's bill. Please call our Customer Service Dept. at 386-788-8830 for further assistance with damaged or lost shipments, and to make arrangements for a replacement.
No part of this catalog (or the whole catalog) can be reproduced by any means, electronic or otherwise, without explicit written authorization from FSJ Jeep Parts. FSJ Jeep Parts grants a limited permit to each visitor to this website to make personal use and service at this site. this permit expressly excludes, without limitation, any reproduction or distribution of this catalog by any means, electronic or otherwise, in whole or in a part, without the express written authorization of FSJ Jeep Parts.
FSJ Jeep Parts makes no warranties, express or implied, on merchantability or fitness for any particular purpose. FSJ Jeep Parts disclaims all liability for direct or indirect damages arising from the use or performance of this catalog. FSJ Jeep Parts is not responsible for technical errors, omissions or printing errors. prices, availability and brand names are subject to change without notice.